Advice & support

Solace advice & support logo

We offer vital on-going support to survivors, helping them to rebuild their lives through advice, advocacy & support.

Our free and confidential Advice service offers specialist short term support (up to a month) to women affected by domestic and sexual violence living in London. We provide immediate advice to women across all levels of risk and can refer them on to our other services such as refuge accommodation, longer term advocacy support, counselling or specialist children’s services.

0808 802 5565

Our advice line is open:

Monday  10am – 4pm
Tuesday  10am – 4pm & 6pm - 8pm
Wednesday 10am – 4pm
Thursday 10am – 4pm
Friday  10am – 4pm

 

Solace Advocacy & Support Services (SASS)

The Solace Advocacy & Support Services (SASS) provide free and confidential support to survivors of abuse within the community. The teams are made up of professional staff offering short to medium term support to women and men affected by domestic and sexual violence in the community. Our teams offer information, advocacy and specialist services to increase safety and meet a range of needs – these can include ongoing safety concerns, emotional or housing support, legal options, reporting to the police, help around child contact, benefits and financial advice.

The Silver Project 

If you are aged 55 or over and have experienced domestic or sexual violence it may have happened over many years and you may face particular obstacles when trying to get help and involve other agencies. We provide practical and emotional support to women in their 60′s and 70′s to help them find a new life free from violence.

Irish Traveller Project

We have many years experience working with Irish women and the Irish Traveller community helping families to flee violence and we provide emotional and practical support, advice and advocacy or we can find you and your children safe accommodation.

Empower Project

Our Empower Project works alongside Shpresa to support Albanian-speaking women and young people who've been affected by abuse.

Mia Project 

Through the Mia Project we offer specialist crisis and longer term 1-1 support to high risk survivors of domestic abuse. We work with women to:

  • Access safe housing & benefits
  • Stay safe and improve health
  • Engage in other support services
  • Build self-esteem and confidence
  • Access work, education and training
  • Become financially independent

We also provide therapy for children who’ve witnessed abuse.

In partnership with Southwark Children’s Social Care we support women and girls over 16 who are living in Southwark, experiencing domestic abuse and are high risk.

We work primarily with women with children who are known to social care and may be frequently excluded from mainstream services and/or find it hard to engage with support.

Wiser Project

At the WiSER Project, a partnership of specialist charities, we work with women who are frequently excluded from mainstream
services and/or find it hard to engage with support.

Our outreach activity, trauma informed approach and flexible 1-1 and group support helps women and girls to get the support they
need. We can work with women to:

  • Access safe housing & benefits
  • Stay safe and improve health
  • Engage in other support services
  • Build self-esteem and confidence
  • Access work, education and training
  • Become financially independent

We work with women and girls over 16 living in Camden, Enfield, Haringey & Islington who are experiencing violence or abuse and are affected by severe and multiple disadvantages.

We run a range of group work sessions to help women move forward after domestic and/or sexual abuse.

Group work provides women with the opportunity to explore and understand the impact of abuse and to share experiences and information with other survivors. 

Women are able to discover themselves again and build confidence in their own voices and reality. They can make the changes they need to live free from abuse and envisage a more positive future.

Our Domestic Violence Prevention Programme (DVPP) is a free group based programme for men who have had a history of being violent or abusive towards a female partner and want support changing their behaviour. The main object of the programme is to increase safety for victims and children. 

The programme is psycho-educative in approach and the groups cover a range of different topics which are designed to challenge the use of domestic violence and beliefs that support this behaviour; while at the same time increasing understanding, empathy and accountability.

Solace is the independent provider to UK Parliament for expert advice and support in cases of sexual misconduct.

The Independent Sexual Misconduct Advisory Service (ISMA) is a free and confidential service open to all people working for or visiting UK Parliament who have experienced sexual misconduct in the workplace.

Our expert team  can provide non-judgemental support over the phone, specialist one-to-one advice, including how to access other services and guided assistance through internal complaints procedures. We are an inclusive service and support all ages, disabilities, sexualities, gender identities including non-binary, ethnicities and religions.

To contact the ISMA service you can call 0800 112 4318  which is open 7.30am to 9.00pm Mon–Sun or alternatively email [email protected]